Albany Hospitality Summit & Series

How do you best position your organization to take advantage of new opportunities being presented by the building of the Albany Capital Center and the development of a dynamic complex of meetings and event venues in downtown Albany?

November 21, 2016 - Hospitality Summit Update

Discover Albany and community partners, including SMG, the Albany Convention Center Authority, Capitalize Albany Corporation, and local BIDs will continue the conversation around the soon-to-open convention center, and provide the community with updates on projects that have been undertaken to make Albany Convention-Ready! Join us on November 21, from 8:30am-10:00am at the Hilton Albany Hotel to learn more! Free parking is available in the hotel garage, compliments of the Hilton.   

  • Albany's Tourism Economy - Highlights and Trends
  • Albany Capital Center - Project Update
  • The Opportunity for Growth - Business and Community Analysis
  • Who's Coming to Town - Target Audiences for the Facility
  • The Capital Complex - The Concept and what it offers
  • Who Can Help and How - Trainings, Programs, and OpportunitiesAlbany Hospitality Series

New for 2017 - Albany Visitor Journey A2D 

Presented by Discover Albany, in cooperation with SEFCU, Visitor Journey A2D is a tourism awareness training that helps everyone in our destination create positive visitor experiences from Arrival to Departure, or from A2D! For more information, please visit us here. 

Past Summits

The November 21 event is the latest in a series of summits designed to provide information about the construction and opening of the Albany Capital Center. Here's information about previous sessions.

October 28, 2015 - Guest Service Gold
Presented by the New York State Hospitality & Tourism Association and Discover Albany, this course consists of group discussions, relevant videos, sharing guest-service experiences with your peers in the classroom, and a test. 

December 9, 2015 - Hospitality Summit Update
Discover Albany and other community partners have been working to identify and provide solutions to the many topics discussed during the Hospitality Summit in June. Join us as we provide a Hospitality Summit Update on Wednesday, December 9, from 8:30 - 10:00 am at the Hampton Inn & Suites Albany-Downtown.

View Summit Videos

Each of the presentations were recorded and are available for viewing on Discover Albany YouTube Channel by clicking here. Here's a sneak peek of the Summit:

About the Albany Capital Center & Complex 

More information about the Albany Capital Center & Complex may be found at