VISITORS CENTER

The Albany Heritage Area Visitors center offers visitors access to information seven days a week. Our knowledgeable staff can answer visitor inquiries and we are well stocked with travel brochures about the capital region of New York State.

We also offer an informative exhibit about the history of the city of Albany, we are home to the Henry Hudson Planetarium, and our gift shop is full of unique Albany items and locally made products.

Print versions of self-guided walking tours are available year round. Special events, school programs, and an audio-visual orientation to the city are designed to provide an introduction to Albany's rich heritage and diverse culture. The Albany Heritage Area comprises all of downtown Albany and is one of 18 Heritage Areas and Corridors in New York State that preserve, interpret, and promote special places in the Empire State. Click here for information about the NYS Heritage Area program.

Hours of Operation:
Monday-Friday, 9 a.m.-4 p.m.
Saturday, 10 a.m.-3 p.m.
Sunday, 11 a.m.-3 p.m.

Address: 
25 Quackenbush Square, Albany, NY 12207 
Corner of Broadway and Clinton Avenue

Visitors Center Information:
518-434-0405

The Visitors Center is located at the intersection of Broadway and Clinton Avenue in downtown Albany - just off the I-787 ramp at the Clinton Avenue exit (Exit 4B if traveling south on I-787). At the bottom of the exit ramp, turn right onto Broadway. The Visitors Center is located to your immediate right, right next door to the Olde English Pub and in the same building as the Albany Pump Station Restaurant.

To park behind the Visitors Center, follow Broadway to your first right on Spencer Street. Travel to the back of Spencer Street following the signs to the Visitors Center. 

Car Parking Instructions

Pass the Visitors Center and take first right onto Spencer Street. Follow Spencer Street to the end and bear right following the signs for Visitors Center Parking. FREE Visitors Center parking islocated under the Clinton Avenue Exit ramp (by posted signs) on a first come- first served basis as noted.

If all spaces are filled, metered parking is available in the main lot as follows:

     · $1 per hour Monday-Friday, 8 a.m.-5 p.m.

     · Free after 5 p.m., Monday-Friday (The Parking Authority charges $5-evenings when there is an event at the Palace Theatre)

     · Free parking Saturday and Sunday

     · Payment may be made with quarters, dimes, nickels, Visa, MasterCard, and CDTA Swiper card

To enter the building from the parking lot, follow the pedestrian walkway (left of the Albany Pump Station restaurant), to the double glass doors (seen on your right) of the building.

Bus Parking Instructions

Passengers may unload on Broadway in front of the Visitors Center. Enter the Center through the double glass doors. Buses may park on Broadway between Livingston and Colonie Streets. Parking meters do not need to be fed in this location for bus parking.

General Driving Instructions

From East and West on I-90: I-90 to I-787 South to Exit 4B (Clinton Avenue). At the bottom of the exit ramp, turn right onto Broadway. The Visitors Center is located to your immediate right.

From North: Northway (I-87) South to I-90 East to I-787 South to Exit 4B (Clinton Avenue). At the bottom of the exit ramp, turn right onto Broadway. The Visitors Center is located to your immediate right.

From West/ Thruway Exit 24: I-90 East to I-787 South to Exit 4B (Clinton Avenue). At the bottom of the exit ramp, turn right onto Broadway. The Visitors Center is located to your immediate right.

From South/ Thruway Exit 23: Take I-787 North to Exit 4 (Downtown Albany). At the bottom of the exit ramp, follow signs for Clinton Avenue. At the bottom of the Clinton Ave. exit ramp, turn right onto Broadway. The Visitors Center is located to your immediate right.