- THINGS TO DO
- Places To Stay
- VISITORS CENTER
- Press Room
How do you best position your organization to take advantage of new opportunities being presented by the building of the Albany Capital Center and the development of a dynamic complex of meetings and event venues in downtown Albany?
Presented by the Albany County Convention & Visitors Bureau, in cooperation with SEFCU, Visitor Journey A2D is a tourism awareness training that helps everyone in our destination create positive visitor experiences from Arrival to Departure, or from A2D!
The November 21 event is the latest in a series of summits designed to provide information about the construction and opening of the Albany Capital Center. Here's information about previous sessions.
October 28, 2015 - Guest Service Gold
Presented by the New York State Hospitality & Tourism Association and the ACCVB, this course consists of group discussions, relevant videos, sharing guest-service experiences with your peers in the classroom, and a test.
December 9, 2015 - Hospitality Summit Update
The ACCVB and other community partners have been working to identify and provide solutions to the many topics discussed during the Hospitality Summit in June. Join us as we provide a Hospitality Summit Update on Wednesday, December 9, from 8:30 - 10:00 am at the Hampton Inn & Suites Albany-Downtown.
Each of the presentations were recorded and are available for viewing on the Albany County Convention & Visitors Bureau YouTube Channel by clicking here. Here's a sneak peek of the Summit:
More information about the Albany Capital Center & Complex may be found at www.albanycapitalcenter.com.