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Privacy Policy

This is the official web site of the Albany County Convention & Visitors Bureau
Our postal address is
25 Quackenbush Square
Albany, NY 12207

We can be reached via e-mail at info@albany.org or by telephone at (518) 434-1217 or toll-free (800) 258-3582.

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page, and may be used by us to contact consumers for marketing purposes.

Information we share

We do not share personal information with companies, organizations and individuals outside of the Albany County Convention & Visitors Bureau unless one of the following circumstances apply:

With your consent

We will share personal information with companies, organizations or individuals outside of the Albany County Convention & Visitors Bureau when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to complete certain business processes for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of the Albany County Convention & Visitors Bureau if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

 

  • meet any applicable law, regulation, legal process or enforceable governmental request
  • enforce applicable Terms of Service, including investigation of potential violations
  • detect, prevent, or otherwise address fraud, security or technical issues
  • protect against harm to the rights, property or safety of the Albany County Convention & Visitors Bureau, our users or the public as required or permitted by law

 

We may share aggregated, non-personally identifiable information publicly and with our partners - like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

Demographic & Interest Data Collection

We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet.

We & third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) & third-party cookies (such as the DoubleClick cookie) together to inform, optimize & serve ads based on someone's past visits to our website. Google Analytics Demographics & Interest Reporting - We use data from Google's Interest-based advertising or third-party audience data (such as age, gender & interests) with Google Analytics. We do so to research visitor response for site improvements, segmentation of advertisements & for remarketing efforts.

We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that are based on the DoubleClick cookie unless you have robust notice of, and your prior affirmative (i.e., opt-in) consent to, that merger.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

We also encourage you to consider the Google Analytics opt-out browser add-on.

Cookies

With respect to cookies: We use cookies to record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.

Opt-out

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address or writing us at the above address.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone numbers.

© 2017 ACCVB  •  25 Quackenbush Square  •  General Information 1-800-258-3582

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